At OP//TECH, we produce the best quality products in our Bozeman, Montana facility. We want you to be happy with your gear.
All our products are covered by a Lifetime Warranty against:
- Manufacturing defects
- Failures or breakages due to defects in materials or workmanship that render part or all of your product to become non-functional
Our Lifetime Warranty does not cover:
- Cosmetic blemishes, scratches, stains, or normal wear & tear
- Failures or breakages due to misuse, neglect, or intentional damage
- Natural breakdown of colors and materials over extended time and use
If your product covered by this warranty fails due to a manufacturing defect, we will repair it without charge, or replace it, at our
discretion. Only original, unaltered, and unmodified items and workmanship are covered. Damage not covered under warranty may be repaired for a reasonable rate and a fee will be charged for return shipping.
The products eligible for the Lifetime Warranty are covered to the original owner, for the lifetime of the product. Unfortunately, this does not mean your lifetime. Your OP//TECH USA camera strap or accessory may not survive the ripe old age of 70, although we do have many customers send us a strap or a photo of a strap that they have been using for 30+ years.
To initiate a Warranty Claim, contact Customer Service at: email@example.com
Warranty Limitations and Exclusions
This warranty is only available in the United States. OP//TECH is not responsible for direct, incidental or consequential damages for any reason including damage resulting from a breach of a warranty or condition such as scratches in a device surface, lost data or lost or destroyed personal property. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Some states do not allow limitations on how long an implied warranty lasts, so the above limitations on the duration of the warranty may not apply to you. This warranty gives you specific legal rights; you may have other rights, which vary from state to state.
This warranty does not cover damage caused by accident, improper care, negligence, normal wear and tear, or the natural breakdown of colors and materials over extended time and use. Damage not covered under warranty may be repaired for a reasonable rate and a fee will be charged for return shipping.